CrewBrew ("CrewBrew", "we", "us") is a contractor field-operations platform operated in British Columbia, Canada. This policy explains what information we collect, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law.
Information we collect
- Account information — name, email, company name, and password (passwords are managed by AWS Cognito and stored only in hashed form; we never see them).
- Operational data — projects, tasks, crew assignments, time logs, expenses, equipment logs, and approvals you enter.
- Jobsite content — photos and captions your crews upload as proof of work.
- Location data — when a worker clocks in or out, the app records GPS coordinates (only with the worker's device permission) to confirm work took place on the job site. Location is captured only at clock-in/out — never tracked continuously or in the background.
- Usage data — basic technical information (such as log and request data) used to operate and secure the service.
How we use information
- To provide and operate the CrewBrew dashboard and worker app.
- To authenticate users and protect accounts.
- To confirm crews are on the job site when they clock in (location).
- To enforce plan limits, such as storage allocation.
- To support, maintain, secure, and improve the service.
How information is stored and protected
CrewBrew runs on Amazon Web Services (AWS) in Canadian and U.S. regions. Data is encrypted in transit (HTTPS) and the database is isolated in a private network not reachable from the public internet. Authentication is handled by AWS Cognito. We apply least-privilege access controls to our systems.
Sharing
We do not sell your personal information. We share data only with infrastructure providers (such as AWS) that process it on our behalf to run the service, with ChatGPT when you choose to connect it (see below), and where required by law.
Connecting CrewBrew to ChatGPT
If you connect your CrewBrew account to ChatGPT, you sign in to CrewBrew and choose whether ChatGPT may only read your CrewBrew data or may also make changes. ChatGPT then receives only what its requests return, within your role: project names, numbers, client names, addresses, dates and scopes of work; task titles, schedules, status, notes and reports; crew names and roles; and, for managers and admins, budgets and project hours and expense totals. ChatGPT does not receive passwords, photos, GPS clock-in locations or billing details. Data sent to ChatGPT is handled under OpenAI's privacy policy. Like the rest of CrewBrew, our servers keep standard technical logs of each request (the time and whether it succeeded); if a request fails, the log also notes which action was attempted and your CrewBrew user ID so we can fix it. We use these logs only to keep the service working and secure. You can disconnect at any time in ChatGPT's settings, and an administrator can deactivate a user in CrewBrew to stop that user's access straight away. Full details are on our CrewBrew for ChatGPT page.
Website analytics
Our marketing website (getcrewbrew.com) can use Google Analytics to understand which pages are viewed and how visitors arrived. It only loads after you choose "Accept" in the cookie notice at the bottom of the page. Until then nothing is sent to Google and no analytics cookies are set. If you allow it, IP addresses are anonymized. It is not used inside the CrewBrew app. You can change your choice at any time. Learn how Google uses this data at policies.google.com/technologies/partner-sites.
Fonts on this website are served from our own servers, so viewing a page does not send your IP address to a font provider.
Data retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us, subject to legal retention obligations.
Your rights
You may request access to, correction of, or deletion of your personal information. To make a request, contact us at the address below.
Contact
CrewBrew — Aldergrove, British Columbia, Canada
Email: support@getcrewbrew.com